Refund policy
- No returns accepted.*
No exchanges accepted.
Due to complications with international shipping seller cannot be responsible for packages lost internationally.
I want you to be happy with your purchase so please contact me if your product does not meet your expectation and we will work out a resolution -
*EU & EEA Customers — Right of Withdrawal
If you are located in the European Union or European Economic Area, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason (the "cooling-off period").
To exercise this right, contact us at managment@soundoftheaviators.com before the 14-day period expires. Once we receive your return request, please ship the item back within 14 days. Return shipping costs are the responsibility of the customer.
We will issue a full refund — minus shipping costs — within 14 days of receiving the returned item, using the same payment method used for the original purchase.
Please note: This right does not apply to digital downloads that have been accessed or downloaded after purchase.
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Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.